Direct Developer Support
Need help with a recording setup?
One email reaches the engineers at Arte Soft who build Reel Screen Recorder.
Contact Email
Write to office@arte-soft.com in English or Bulgarian.
Four Details That Help Us Reproduce Issues Fast
- Your device model and iOS / iPadOS / macOS version (Reel 1.3.5 requires iOS 26 / iPadOS 26 / macOS).
- Which app or display you were recording and whether headphones were connected.
- Your selected quality tier (480p, 720p, 1080p, or Source Native) and orientation setting.
- Any on-screen message shown word for word.